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Mark was highly responsive, polite, and respectful. He did not try to oversell me and even when I inquired about services that would have made him a lot more money, he was honest with me and had no qualms about telling me that he'd do it but that he didn't think it was necessary. This honesty is a win for me because I felt very confident in the work and prices quoted. The tech who worked on our grout, Bruno, was also very respectful and answered all questions we had about upkeep of the grout, products, and his process. We are a bit neurotic and like everything perfect. He didn't seem to be put off by us. We expect a lot of our contractors and Sir Grout did not disappoint. We will be using their services for our grout in the future and they are highly recommended. Kind, professional, fair, prompt, service-focused; what more can you ask for?

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I met Mark via a video call where we walked through the entire job. He made is so seamless. I was quoted a price and followed up almost immediately with a written proposal. Alex was prompt and did and excellent job. You can tell he is skilled at his profession. I would recommend Sir Grout to anyone considering tile/grout work.

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I had a terrific experience with Sir Grout. Marc did the initial video estimate and followed up with a written estimate via email. A time was scheduled and they called the day before to confirm. Alex was on time and just finished regrouting a shower and tub. He also steam cleaned and sealed all the tiles in the shower and the floor. It looks terrific! Professional from start to finish. Looking forward to working with them in the future.

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Mark, thank you so much for arranging Alex to come to our home. He was on time and very polite. Left zero mess and did a fantastic job on our shower. I am very pleased with your service and will recommend you to my friends. 🙏🙏🙏

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I recently had my kitchen, sunroom, bathroom and mudroom steam cleaned and sealed! Marc the salesman was extremely professional and took the time to answer all my questions!! When the job was completed he even called to follow up with me to see if I was happy! To my delight everything came out great! My floor looks like it is brand new and I love how bright and clean it looks!! I highly recommend Marc and his crew! They were a pleasure to work with!!

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